Every examination, every report and every consultation is an important record of your health journey. The health records management service systematically keeps your complete medical documentation from your first inquiry through to rehabilitation follow-up - medical records, examination reports, imaging data, surgical records and discharge summaries, all filed together and kept long-term.
Whether you need a follow-up visit in the future, medical care in another region, or to make a claim to your insurer, you can consult them at any time, without worrying about materials being lost or examinations being repeated. Your health records are safeguarded by us for life.
Contents of Health Records Management
*Description of services
Creating health records
the hospital creates a complete electronic health record for every international patient, managing information on outpatient visits, hospital stays, examinations, treatment and follow-up together, and keeping it long-term in accordance with the relevant regulations, making it convenient for patients to consult later and for continuing health management.
Access to medical records
if a patient needs them for a follow-up visit, a cross-regional referral or an insurance claim, they may apply to the hospital to access their medical records. The international service team will assist with the application process and provide the corresponding medical documents in accordance with the regulations.
Organization and translation support for medical documents
according to the patient's needs, we can help organize medical documents such as diagnostic certificates, examination reports and discharge summaries, and provide multilingual translation services, for use in overseas follow-up visits, insurance claims and medical referrals.
Continual updating of health records
follow-up examination reports, remote follow-up records and subsequent treatment information after the patient returns home can be added continually to their personal health record, forming a complete, continuous health management record for reference in subsequent treatment.
Appointment Form
Frequently Asked Questions
1. How long will my medical records be kept?
The hospital keeps patients' treatment records in accordance with the relevant national laws and regulations and the hospital's records management system, safeguarding the completeness and traceability of medical information.
2. Can I still obtain my medical records after returning home?
Yes. If you need them for a follow-up visit, an insurance claim or other medical purposes, you may contact the international service team to apply to access the relevant medical records and we will assist with the process.
3. Can I apply for an electronic copy of my medical records?
Depending on the type of material and the relevant regulations, medical documents can be provided in electronic or paper form. The specific format will be arranged by the international service team according to the actual circumstances.
4. Can medical documents be translated into other languages?
Yes. According to the patient's needs, the hospital can help provide multilingual translation of medical documents such as diagnostic certificates, discharge summaries and examination reports, for convenient use overseas.
5. Can a family member apply for medical records on my behalf?
Yes. Where the relevant regulations are met and the necessary authorization documents are provided, a family member authorized by the patient may apply for the relevant medical records on their behalf.
6. Can follow-up examination materials from after I return home be added to my health record?
Yes. Patients may submit examination reports, imaging materials and the like from their local hospital to the international service team, and after assessment by a doctor these will be included in their personal health record, making it easier to keep track of changes in their condition.
Complete, continuous health records not only document each of your treatment experiences but also provide strong support for future follow-up visits, long-term health management and cross-regional medical collaboration. Shanghai Yida Hospital will continue to safeguard your health data, so that every medical service becomes an important foundation for future health management.
To access or update your health records, please contact the international service team and we will assist you with the relevant procedures.